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Table 1 Rate per 1000 population per month using specific services in the system

From: Testing survey methodology to measure patients' experiences and views of the emergency and urgent care system: telephone versus postal survey

Service Postal survey Telephone survey Routine data
GP out of hours 26 13 13
A&E 23 11 12
999 3 7 6
Urgent care centres (MIUs) 6 4 5
WIC 3 9 0.5
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BMC Medical Research Methodology

ISSN: 1471-2288

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