Normalization Work | Implementation Process | Number of Participants | Implementation Role | Location | Ethnographic Presence | |||
---|---|---|---|---|---|---|---|---|
Hub | Site 1 | Site 2 | Site 3 | |||||
 |  |  | Jan-Jun 2017 | Jan-Jun 2017 | Jul-Nov 2017 |  |  |  |
Planning, Enrolment | Clinical Information Calls | Â | 1-5/ call | 1-5/ call | 1-5/ call | External Facilitators | Virtual | Observation Fieldnotes Document retrieval |
 | 2-4/ call | 2-4/ call | 2-4/ call | Internal Facilitators | ||||
 | 0 | 0 | 0 | ICU Staff | ||||
 |  |  | Feb 2017 | Feb 2017 | Sept 2017 |  |  |  |
Planning, Initiation | Clinical Process Design Workshop (CPDW) | Â | 3 | 3 | 4 | External Facilitators | In-person at the Tele-CC Hub | Participant Observation Fieldnotes |
 | 6 | 6 | 6 | Internal Facilitators | ||||
 | 0 | 0 | 0 | ICU Staff | ||||
 |  |  | April 2017 | June 2017 | Nov 2017 |  |  |  |
Education, Legitimation | Train the Trainer | Â | 2 | 2 | 3 | External Facilitators | Virtual | Observation Fieldnotes Document retrieval |
 | 8 | 8 | n/a | Internal Facilitators | ||||
 | 0 | 0 | 0 | ICU Staff | ||||
 |  |  | Jun 2017 | Aug 2017 | Nov 2017 |  |  |  |
Education, Activation | Go-Live | Â | 5 | 5 | 4 | External Facilitators | In-person at the ICU site | Participant Observation Interviews |
 | 2 | 4 | 3 | Internal Facilitators | ||||
 | 27 | 14 | 15 | ICU Staff | ||||
 |  | Sept 2017 | Dec 2017 | Jan 2018 | Jun 2018 |  |  |  |
 | 6-months post implementation site visit | 16 |  |  |  | Tele-CC Staff | In-person at the ICU site and Hub | Interviews |
 | 2 | 2 | 2 | Internal facilitators | ||||
 | 14 | 13 | 18 | ICU Staff |